arvato connect
Complaints Workbench
Residential property management
  • Overview
  • Priority queue
  • My reviews
  • Automated
  • Evidence bundles
  • Insights

Reference

  • SAR deadlinesLater
  • Approved templatesLater

Overview

Cases
Name Reference Property Rule Escalates on Open review items Response

Synthetic demonstration data. Customer names, properties, records and response wording are invented.

Priority queue

Cases

Priority Case Customer Flags Next deadline Automation Owner
Flags Hazard Hazard signal (HAZ rules) Vulnerable Signal found, a person confirms support Repeat Same property or block 3+ times in 12 months SAR found Data request inside the complaint Fee check Fee not shown upfront (F12) Breach recorded Shown only; never raises the priority

Synthetic demonstration data. Customer names, properties, records and response wording are invented.